Log File Viewer Utility

The Log File Viewer utility (LogFileViewer.exe) is designed to ease the view of displaying items in a log file. It is used to open, print, and search/filter within log files, organized by configurable columns, for data to aid in troubleshooting.

The Log File Viewer utility is stored in the CygNet\Utilities directory (LogFileViewer.exe) on the host server. To start the utility, use Windows Explorer to browse to the directory and double-click the program icon.

Note: You can also set up this utility to be installed and launched (started) via CygNet Client Installer so that the application can be version managed. See Version Management for instructions on how to do this.

See the following sections below for more information:

Toolbar Menu Options

The Log File Viewer utility contains three options on its toolbar menu that are relevant to the utility. The following table lists and describes the menu options.

Option Description Toolbar Icon
File Menu

Open...

Use this option to browse to the desired log file you want to display.

Open file

Close

Closes the open log file.

 

Print

Prints the log file to the Microsoft XPS Document Writer.

Print file

Filter...

Opens the Log File Filter and Display Options dialog box.

Filter columns

Display First

Jump back to the firts line in the log file.

Display first

Display Next

Jump through the log file 100 lines at a time.

Display next

Refresh

Refreshes the displayed log data.

Refresh

(Currently open screens)

A numbered list of the currently opened files by title. Select a screen name to bring it to the front.

 

Exit

Closes the Log File Viewer utility.

Exit

View Menu

Toolbar

Hide or show the toolbar.

 

Status Bar

Hide or show the status bar.

 
Window Menu

New Window

Opens the selected log file in a new window.

 

Cascade

Displays all open screens in an overlapping cascade.

 

Tile

Tiles all open screens evenly across the screen.

 

Arrange Icons

Aligns minimized screen icons along the bottom of the screen.

 

(Currently open screens)

A numbered list of the currently opened files by title. Select a screen name to bring it to the front.

 

Help Menu

About LogFileViewer...

Displays an About CygNet Log File Viewer dialog box to view application information.

Available information includes the following:

  • The application name, version, and release date
  • Copyright information
  • The CygNet Software website address, including a hyperlink to the website
  • The log file location, including a hyperlink to the log file
  • The location of the application's file executable

In addition to information about the application, the About box includes the following buttons:

  • Client Settings — opens the Client Settings dialog box to view and modify client log settings for the application on an ad hoc basis. See Client Log Settings in the Logging section for more information.
  • Diagnostics — access the following options for additional analysis from the drop-down menu:
  • Loaded Modules — use this option to view and search file information for modules loaded in your system. Double-click any result row to view properties for that module. See Loaded Modules for more information.
  • Gather Logs — accesses the Windows file directory where the open log files are located. Double-click to select and view an application log file.
  • User Local Crash Dumps — Local crash dumps are not enabled. See Generating Crash Dumps for more information.
  • Close — click to close the About box.

About

Columns for Displayed Log Files

The following image shows an example Log File Viewer dialog box with open screens displayed in a cascade view:

Log File Viewer utility

Click the thumbnail to see
an example Log File Viewer utility

Log file columns are fixed in position but can be adjusted for viewing in the following ways.

Option Description

Timestamp

The timestamp of the log entry. Log items are initially displayed according to timestamp, from earliest to latest. Click on the column header to sort the displayed data (in ascending or descending order) based on Timestamp.

Thread

The thread associated with the log entry. Click on the column header to sort the displayed data (in ascending or descending order) based on Thread.

Text

The text description of the log file. Click on the column header to sort the displayed data (in ascending or descending order) based on Text.

File

The file associated with the log entry. Click on the column header to sort the displayed data (in ascending or descending order) based on File.

Line #

The line number from the file associated with the log entry. Click on the column header to sort the displayed data (in ascending or descending order) based on Line #.

Category

The log category of the entry. Click on the column header to sort the displayed data (in ascending or descending order) based on Category.

Log File Filter and Display Options

Use the Log File Filter and Display Options dialog box to view a subset of log entries from the displayed log file.

Log File Filter and Display Options

Log File Filter and Display Options

The following table lists and describes the filter options for the Log File Viewer utility. Any combination of these options can be used.

Option Description

Earliest Timestamp

Check and enter the earliest timestamp to be viewed. Result displays selected timestamp entry and those with later timestamps.

Latest Timestamp

Check and enter the latest timestamp to be viewed. Result displays selected timestamp entry and those with earlier timestamps.

Thread Number

When selected and thread number is entered, only the log entries associated with that thread number will be displayed.

File Name

Check and enter a file name from the displayed log file to view all entries associated with that file name.

Categories

Select categories to display log entries from those categories.

Text with Wildcards

Use a wildcard to search for text displayed in the log file.

Max Lines to Display

The maximum number of log entries to display in the Log File Viewer. Default is 1000.

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